Privacy Policy

Protecting your privacy is important to Max Express Car Wash. This Privacy Policy (‘Privacy Policy’) describes how Max Express Car Wash and its affiliates collect, use, maintain, protect, and disclose information from you or about you when visiting websites or any applications linked to this Privacy Policy. This includes information you provide on the Max Express Car Wash’s website, and through our mobile apps or other services sponsored by Max Express Car Wash (the “Sites”) as well as information collected when you visit our stores or otherwise interact with Max Express Car Wash.

Information Collection, Use and Sharing

Max Express Car Wash may collect information from you when you provide it voluntarily. These categories of information, sources of information, collection purposes are explained below:

Identifying information that Max Express Car Wash collects may include your first and last name, email, telephone number and postal address. Max Express Car Wash may collect this information from you when you interact with Max Express Car Wash.

Some examples of these interactions are when you:
Correspond or communicate with us by phone, e-mail or otherwise;
Complete a job application
Register or create an account on the Sites;
Participate in a contest, sweepstakes or an online survey;
Sign up for email and/or SMS news and alerts; or
Use various modes of social media to interact with us, including when sharing something from our Sites with others (we will receive information about what you share and other details that may be based on your social media privacy settings).

We may use identifying information about you to:
Send you updates on the latest Max Express Car Wash news, including information about new products, services, and offers including co-branded affiliate and partner offers.
Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our website and other websites, or take other actions in response to your inquiries or other website activities.
Create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
Learn more about our customers so that we can develop better products and services.

Personal information collected by Max Express Car Wash will be used in agreement with this Privacy Policy and may be shared with other parts of Max Express Car Wash’s business and with our business partners, including third parties, for use in accordance with this Privacy Policy.

Max Express Car Wash may share your personal information with companies that we partner with to provide support services to us. Some examples of things service providers may use your personal information for are:

Developing, hosting or maintaining the Sites on behalf of Max Express Car Wash.
Personalizing product services on behalf of Max Express Car Wash or on your behalf and at your request.
Gathering customer information to improve customer service. This aggregated information may be shared with potential marketing partners and advertisers.
Marketing our products and services (such as email vendors).

Other sources of personal information includes the following:

Technical and computer and connection information, such as your internet service provider’s address, your internet protocol or IP address, your MAC address, your operating system, the web page from which you came, your web browser software, the type of handheld or mobile device used to link to the web page, and the language and time zone settings on your web browser. We may also collect a record of your activity or your “clickstream” while visiting the Sites.

This information will be collected automatically when you visit the Sites. We may also collect any information you enter, share or that can be obtained from your use of our apps, games, contests, or promotions. We may use different types of “cookies” to recognize your computer. A cookie is a small text file that a website, online application, or e-mail may save to your internet browser and/or your computer’s hard drive for use in subsequent visits to the Sites or other sites. See “Cookies Policy” below for more information.

Additionally, we may use web beacons, match scripts, pixel tags or similar technologies that allow us to know how often a particular web page was visited, an e-mail has been opened, links in the email utilized or if the advertisements on the Sites were effective. In some instances, these technologies may allow us to match activities with particular users.

The purpose of Max Express Car Wash collecting the information described is to tailor content, advertisements, and offers for you and improve the Sites and/or for internal business purposes. This may include using a device identifier to administer the Sites, help diagnose server problems, analyze trends, track users’ web page movements, and gather broad demographic information for aggregation purposes. This information may also be shared with third parties who are helping with the above-described purposes.

Location information, such as the physical location of your device, for example, satellite, cell phone tower or Wi-Fi signal. Our mobile applications may collect geo-location information, including from the GPS function on your mobile device. You can opt-out of sharing your geo-location information through your mobile device settings. If you choose to opt-out, it may disable certain features of our mobile applications. We may use location information in a variety of ways, including to determine which of our locations may be closest to you, whether you are within the allowed geographical ordering range of one of our stores, and to offer products and services to you.

Combined Information and Internet Based Advertising

Information you provide through interactions at Max Express Car Wash retail stores may be combined with information that you provide online at the Sites, as well as with information about your interests and purchases we collect automatically. The information you provide to Max Express Car Wash may also be combined with demographic and other information that is available from other sources in order to allow Max Express Car Wash to better communicate with you and enhance our customer service.

We participate in interest-based advertising and we or others may use information about you to cater certain advertising based on your interests, your search history, information you provide, or the activity on the Sites

Max Express Car Wash may also use this information to analyze and manage its businesses. Combined data is collected from online and offline facilities to improve Max Express Car Wash’s communicate with you and to support business functions such as internal business processes, marketing, authentication, customer service, fraud prevention, and public safety and legal functions. See below for more information.

Record Retention

In order to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements, we will maintain your information for as long as we deem necessary.


When and if you provide us with your email or postal address, or have done so in the past, we will ask you if we can use it to send you updates on the latest Max Express Car Wash news. If you do not want us to contact you, you can choose to “opt out,” and Max Express Car Wash will respect your wishes.

If you opt out of receiving promotional communications from us whether online or on your mobile device, we may still send you non-promotional communications such as emails about our ongoing business relations.

Sharing In Connection with Business Transfers

In the event that a store, component or part or all of Max Express Car Wash is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and be part of the transferred business assets.


Any promotions such as sweepstakes, raffles, surveys, games, or of a similar nature offered by Max Express Car Wash may be administered by specific rules and terms and conditions that are separate from and in addition to this Privacy Policy. By participating in any such sweepstakes, contest, raffle, survey, game, or similar promotion, you will become subject to those rules, including but not limited to receiving emails containing promotional communications.

Data Security

Max Express Car Wash is fully committed to data security. We utilize security techniques on the Sites to help protect against the loss, misuse or alteration of information collected from you. When you transmit personally identifiable data to the Sites, that information is stored on servers that the Sites have attempted to secure from unauthorized access or intrusion. “Secure Socket Layer” software encrypts personal information you transmit to the Sites. However, while we strive to protect your personal information, we cannot ensure the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet.

Cookies Policy

The Sites use “cookies,” which are small pieces of information stored by your browser or other application on your computer’s browser or hard drive. The cookies are used to connect your computer with information stored about your online activity, searches, preferences and product purchases both within the same website visit and from one visit to the next on Max Express Car Wash and/or other websites. (Some examples of this data include your user specific information on pages accessed, searched terms or addresses entered, and previous visits to the site.) The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies or how to disable cookies altogether. If you reject cookies, you may not be able to participate in certain activities or receive a promotion tailored to you. The Sites do not control and do not guarantee the effectiveness of browser-based tools for managing cookies.

We or our partners may also use Flash cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our Sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser may not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

We may also use web beacons, which are electronic images that may be used on our websites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

Social Media

We maintain a social media presence, such as a Max Express Car Wash Facebook page, a Max Express Car Wash Instagram page and Max Express Car Wash Twitter feed. You can interact with us through social media, such as by entering our contests, posting content, sharing material from Max Express Car Wash’s websites, and using our social media plug-ins. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at social media sites. We may use the information for the same types of purposes we describe throughout this Privacy Policy. Your use of social media sites is primarily governed by the site operators’ privacy policies and terms of service, and the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.

Network and Interest-Based Advertising

We may also enter into agreements with third parties that possess technology that allows the Sites to use targeting or advertising cookies to see popular areas and features, track visits to our Sites and customize the advertising and marketing messages you receive on the Sites. This information may be shared with these third parties for this purpose. The Sites may use Google Analytics and the third-party cookie DoubleClick to optimize our Sites based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online.

We also provide interest-based advertising about our products and services on other parties’ websites. We may utilize third-party advertising companies that through tracking technologies are able to serve our advertisements. These companies may collect information about your visits to the Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on our Sites. You have the choice to tell us not to collect and use this information. If you would like more information about this practice and to know your choices concerning interest-based ads, visit or

Company Commitment to Privacy

Max Express Car Wash’s privacy policy is subject to change at any time and without notice. For updates, please return here. You agree that the information that we gather now will be subject to the Privacy Policy in effect at the time of use.

Contact Us

If you have questions or concerns about this Privacy Policy or to request this Privacy Policy in another format, please feel free to contact us by using the contact form on Max Express Car Wash.

Last updated: November 6, 2020